Luckland

Pokie fans will find themselves in a candy store at Luckland Casino. With the newest releases as well as cult classics from Microgaming, NetEnt and Betsoft, there’s a lot of spinning ahead at this fun and cleanly designed casino.
pros
  • Pokies from Microgaming, NetEnt and Betsoft
  • Intuitive design
cons
  • Withdrawals subject to long pending periods for non-VIPs
Conclusion

at a glance

  • Bonus

    % up to no longer available in Australia$

Casino doesn't accept Australian players rating

Free Spins

Luckland currently has a great new free spin offer for Australian players to take advantage of. Every Monday and Tuesday, between 6am – 12pm (AEDT), you can earn up to 150 free spins on the hit NetEnt pokie Jack and the Beanstalk when you reload your account. Depositing between $30-50 earns you 25 free spins, adding between $51-$100 to your account gets you 50 free spins, while a deposit of more than $101 gives you a whopping 150 free spins. This free spins bonus offer is in addition to the 130 free spins new players receive when signing up for an account at Luckland.

Games

Pokies are the name of the game at Luckland, although you will find a nice handful of video pokers card and table games for some extra-curricular entertainment. The games at Luckland are supplied by NetEnt, Betsoft, Microgaming. Microgaming’s progressive jackpot Mega Moolah has a tendency to take the spotlight, but there are also plenty of other Microgaming classics like Immortal Romance and Thunderstruck. NetEnt’s funky new releases are also readily available at Luckland, as are Betsoft’s famous 3D pokies – so pokie fans have some great games to choose from here.

Mobile

Luckland Casino is mobile ready. Players just need to go to the Luckland’s website from their mobile device’s web browser and login to continue their game on the road. There are fewer table games in Luckland’s mobile casino than on desktop, but the pokie selection remains vast. The casino works across iPhones, smartphones, and tablets, regardless if it’s on iOS, Android, Windows or Blackberry.

Customer Support

Customer support at Luckland is sufficient. We’re a bit bummed that there is no Australian phone support, but it’s not a deal breaker since there’s live chat. It took us about half a minute to connect with a customer service rep, but we found the rep’s service to be just average as he was slow to give us the answers we specifically needed.

Live chat: Yes 24/7

Email:  support@luckland.com

Phone: +44 2036210630

Banking

This is one of Luckland Casino’s weak points – withdrawal requests are subject to a rather long pending period. For basic members, the pending period is 96 business hours – that’s 4 working days. VIP members wait 48 business hours, while VIP Elite members will see this time dropped to just 24 hours. Banking methods include Visa, Mastercard, Skrill, Neteller, and ecoPayz.

Bottom Line on Luckland Casino

If pokies are your jam, then you’ll be dazzled by the choices at Luckland Casino. There’s overall game selection is not the biggest ever, but there is a great focus on pokies from Microgaming, NetEnt and Betsoft, with some table and card games mixed in. Promotions are plentiful to ensure that you’re always loaded. We are however a bit disappointed with the rather long waiting times for players until they start climbing up the VIP ladder.